Privacy Policy
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FanDepot.shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you voluntarily provide to us through our Google Form contact form, including:
- Name and contact information (email address, phone number)
- Inquiry or order details
- Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill your orders
- Send you important updates about our products and services
- Improve our website and customer experience
Data Storage and Security
Your information is stored securely through Google Forms and is accessible only to authorized personnel. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Third-Party Services
We use Google Forms to collect and process customer inquiries. Please review Google's Privacy Policy to understand how they handle your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Object to or restrict our processing of your information
Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact form.
Refund Policy
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FanDepot.shop is committed to customer satisfaction. If you are not satisfied with your purchase, we're here to help.
Digital Services Refund Policy
We offer a 30-day money-back guarantee for our digital services. If you are dissatisfied with our digital services for any reason, you may request a full refund within 30 days of purchase.
Physical Goods Return Policy
For physical goods (electric fans and cleaning supplies):
- You may return unopened items in their original packaging within 30 days of delivery for a full refund
- Opened items may be returned within 30 days if defective or damaged
- Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect
- To complete your return, we require proof of purchase
Refund Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us through our contact form.
Contact Us
If you have any questions about our refund policy, please contact us through our contact form.
Terms and Conditions
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Please read these Terms and Conditions carefully before using the FanDepot.shop website.
Agreement to Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access our website.
Intellectual Property
The website and its original content, features, and functionality are owned by FanDepot.shop and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
Products and Services
All products and services are subject to availability. We reserve the right to discontinue any products or services at any time. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Pricing and Payment
All prices are in U.S. dollars. We reserve the right to change prices for products and services at any time. Payment must be completed before order fulfillment.
Resale Restrictions
Products purchased from FanDepot.shop are for personal or business use only and may not be resold without explicit written permission from FanDepot.shop.
Limitation of Liability
In no event shall FanDepot.shop, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms, please contact us through our contact form.
